The Flashlight That RUNS ON WATER!

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Customer Service

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We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

Customer Service Toll Free: 844-734-3650
Hours of operation: Mon-Fri 8am-6pm PST
Email: hydralightcs@worldpackusa.com
Order Status: hydralight.worldpackusaorderstatus.com
Please wait at least 48 hours for your order to be processed before placing your call.

Guarantee: All merchandise purchased from www.HydraLight.com has a 60 day money back guarantee.

If you are not completely satisfied with your purchase, please call our Hydralight™ Customer Service department to issue you an RMA# before you mail your items back along with your original receipt. If you receive an incorrect, damaged or defective item, you can request a replacement within 7 to 10 days from arrival by mail. Please call our Customer Service Department to issue you a RMA#. All merchandise must be returned unused. You also need to provide your original receipt.

If we have a damaged product within 7 to 10 days from delivery, Issue a call tag and the Hydralight™ company will pay for it and then resend another out.

Mail Returns to:
Return Department / Hydralight
2880 North Lambs Blvd
Las Vegas, NV 89115

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Order HydraLight™ today for only $29.95 plus $6.95 shipping & processing! Buy 2 and save 10% and get each HydraLight™ for only $26.95 plus $6.95 S&P. Buy 3 and save 15% and get each HydraLight™ for only $25.45 plus FREE S&P.

State tax may apply – UT & NV


***An additional $7.95 P&H is added for items sent to Canada.
****An additional $12.95 P&H is added for items sent to Guam, Puerto Rico, Hawaii, US Virgin Islands and Alaska.

Disclaimer: *No Batteries: Refers to TRADITIONAL BATTERIES, typically used in flashlights, which make electricity from energy stored EXCLUSIVELY INSIDE the batteries. The HydraLight uses a Fuel Cell which is not considered a TRADITIONAL BATTERY as it requires EXTERNAL elements, such as water, to make electricity.
**25 year shelf life when not in use. A new unused HydraLight will store for 25 years in a dry non-extreme environment.